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Privacy policy

last updated : 22nd July 2025

Privacy Policy for Genairate Technologies Ltd

At Genairate Technologies Ltd (Company Number: 13926837), we are committed to protecting andrespecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard yourinformation when you visit our website  www.genairate.io, use our services such as SnapLine, orotherwise engage with us.

1. Who We Are

Genairate Technologies Ltd is a UK-based AI insurtech firm providing digital transformation solutionsfor insurance and related financial services industries. Our products include SnapLine, a tool to extract,triage, and structure broker submissions using AI.

2. Information We Collect

We may collect and process the following categories of data:

  • Personal Information: Name, email address, phone number, job title, company details when you contact us or fill out forms on our website.
  • Technical Data: IP address, browser type and version, time zone setting, operating system, and platform.
  • Usage Data: Information about how you use our website, including pages visited, interaction with content, and page response times.
  • Customer and Submission Data: If you're a client using SnapLine, we process document metadata and structured information submitted through our platform. This may include business contact data and submission content relevant to insurance underwriting.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our services, including SnapLine.
  • To respond to enquiries and suport requests.
  • To manage our relationship with you.
  • To send updates, alerts, or marketing communications (where we are leaglly permitted to do so).
  • To comply with legal obligations and enforce our terms and conditions.

4. Legal Basis for Processing (UK GDPR)

We rely on the following lawful bases:

  • Consent: When you provide information voluntarily or opt-in to communications.
  • Contract: Where processing is necessary to perform a contract with you.
  • Legal Obligation: For compliance with legal or regulatory requirements.
  • Legitimate Interests: For running our business, improving our services, and protecting our systems

5. Sharing Your Information

We do not sell your data. We may share your personal data with:

  • Our service providers who support our operations (e.g., hosting, email, analytics).
  • Regulatory bodies or law enforcement when required by law.
  • Business partners where relevant to your use of SnapLine.

All third parties are required to respect the security of your data and treat it in accordance with the law.

6. Data Security

We use secure servers, encryption, access controls, and other appropriate security measures to protect your information.

7. International Transfers

Your data may be transferred and stored outside the UK and EEA, including to AWS servers, but always in compliance with data protection laws and using appropriate safeguards such as standard contractual clauses.

8. Retention

We retain personal data only as long as necessary for the purposes we collected it for, including legal,regulatory, tax, or reporting requirements.

9. Your Rights

Under UK data protection laws, you have rights including:

  • Access to your personal data
  • Correction of inaccurate data
  • Erasure of your data
  • Objection to processing
  • Data portability

To exercise these rights, contact us at hello@genairate.io

10. Cookies

We use cookies to enhance user experience and analyse site usage. You can manage your preferences via our cookie banner or browser settings.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and if significant, we will notify you.

12. Contact Us

If you have questions or concerns about this policy, please contact us at:

Genairate Technologies Ltd
Registered in England and Wales
Company Number: 13926837
Email: Hello@genairate.io

Questions 
and answers

We have answers to your questions about services and approach.

Got more questions?

Contact us for more information.

Contact us
What is SnapLine?
How does SnapLine improve underwriting efficiency?
Can SnapLine integrate with our existing systems?
How does SnapLine reduce underwriter workload?
What kind of data does SnapLine extract and analyze?
Is SnapLine secure for handling sensitive data?